Terms & Conditions

1. Introduction

Welcome to Holiday Kerala Trip By using our services, you agree to these Terms and Conditions. Please read them carefully before making any booking.

Company Details

Holiday Kerala Trip

Address: Frain kalan, kumar patti, Frain Kalan (78), Jind, Haryana 126116


2. Booking & Payment
Booking Confirmation

A booking is confirmed only after receiving the required advance payment
Advance payment is typically 30-50% of the total package cost
Balance payment must be made before the trip commencement date
All prices are in Indian Rupees (INR) unless otherwise stated

Payment Methods

Bank Transfer (NEFT/RTGS/IMPS)
UPI Payments
Credit/Debit Cards via secure payment gateway
Cash payments at our office (against official receipt)


3. Cancellation Policy

We understand plans can change. Our cancellation policy:
30+ days before departure: 90% refund (10% processing fee)
15-29 days before departure: 70% refund
7-14 days before departure: 50% refund
Less than 7 days: No refund
Refunds are processed within 7-10 business days.


4. Refund Policy

Full Refund: If Holiday Kerala Trip cancels the trip due to unforeseen circumstances
Partial Refund: For unused services due to force majeure
No Refund: For no-shows, late arrivals, or voluntary departure mid-trip
Processing Time: All approved refunds within 7-10 business days


5. Contact Us

If you have any questions about this Policy, You can contact us:

  • By email: info@holidaykeralatrip.com
  • WhatsApp: +919910716640
  • Address: Frain kalan, kumar patti, Frain Kalan (78), Jind, Haryana 126116

By booking with Holiday Kerala Trip, you acknowledge that you have read, understood, and agree to these Policy.